IT Analysis and Support Services

The City of Oregon City is soliciting proposals from qualified professional Contractors for an Information Technology analysis and continued support services. The qualified Contractor will provide the City with strategic direction and best-practices recommendations; server hardware, software, and related network support; expertise in specific, city-utilized applications; and remotely-managed and on-the-ground IT support services.The Contractor proposals should address:

• Server support and maintenance. This includes patching, remote monitoring, virus  protection, and security management. Address ability to support and manage a VMware/VSphere infrastructure and Virtual server management including optimization, expansion and decommissioning.
• IT Network Analysis - Strategic direction and recommendations.  The Contractor should consider and detail, at a minimum, the reliability, resiliency, scalability, and manageability (remote and onsite) of our current IT environment and provide guidance for improving these postures. 
• Consulting Services to support design and implementation of technical projects. The successful Contractor will demonstrate familiarity and ability to support/recommend solutions including client, web, and cloud services for City Departments. Ability to support third-party and internal applications, including specific CJIS and other applications.  
• Management and support for Virus, Security, Firewall, VPN, switches, vendor applications and other network components.  The proposal should provide a plan to manage, maintain, and improve the City’s network security posture and confidentiality.

Update December 5, 2022: 

Thank you to those who submitted proposals. We are currently reviewing these and expect to have some information the week of December 12th.

We may extend the start date of the contract to accomodate the review period. 

Thank you for your patience as we go through these proposals.